FAQs

What is your return policy?

Online purchases made through SHOPMOLLYGREEN.COM are valid for exchange, credit, or refund when postmarked within 15 days from the ship date.

Merchandise returned to any of our locations will be eligible for exchange or store credit towards the next purchase.

Items must be returned unwashed, unworn, undamaged and with tags attached. Jewelry (excluding earrings which are final sale) must be in its original packaging. All returned items must be accompanied by the original return form.

Please see our Returns & Exchanges Page for further details.

Who is “Molly Green”?

Molly Green is our imaginary best friend. She’s always the life of the party and the one friend you can depend on for fashion advice. Her style icons include(but not limited to) Leandra Medine Cohen, Bridget Bardot and Zoe Kravitz. She loves power clashing prints, white jeans in the winter, velvet in the spring and a statement bag all year round.

How do I join the MG Loyalty program?

It is easy. Text “MGLove” to 87573 on your mobile device. Or sign up here.

What do I get as a member of MG Loyalty?

Right away you will begin to earn 5% back on all of your purchases at MG. You will also receive exclusive deals and shopping experiences. Sign up today!

How do your clothes fit? Do you carry XS and XL? Size chart?

Our clothes range in fit and we try to explain your best fit option for each style. Just look for fit recommendations in the description of each style.

Where do orders ship from?

Orders typically ship from our home base in Nashville, TN. Sometimes, we will ship from our physical stores which are located in GA, TN & AL.

How long does it take for my order to ship and receive?

We will always try to get your order shipped out the day you place if you place order before 2pm CST. Otherwise, your order will go out the next business day in most circumstances. Delivery will depend on the shipping option you choose.

Do you have free shipping?

Free shipping is offered on all orders over $75. Orders with free shipping will be sent USPS Priority Mail.

Where can I find a Molly Green storefront?

We currently have brick and mortar locations in TN, GA & AL. See our locations for details.

Where do orders ship from?

We currently have brick and mortar locations in TN, GA & AL. See our locations for details.

Can I reach Molly Green by phone?

Yes absolutely, you can us at 844-600-9750

You can also reach us by email at web@shopmollygreen.com, Instagram DM @shopmollygreen or contact us here.

How long should it take for someone to respond to me via email?

We do our best to contact you back same business day of your inquiry if you contact us before 2pm CST. Otherwise, expect us to reach back out the following business day.

Who is your target demographic?

Our customers range in age, size, gender and race. We carry styles for everyone and specialize in creating looks and outfits based on your specific style and needs.

How do I wash and care for my MG garments?

You’ll find care tips for each garment in the product description section. When in doubt either hand wash cold and lay flat to dry or dry clean.

What is the difference between last chance and sale?

Last chance are newer items that have sold through very quickly and are low in inventory. Sale is an item with a price reduction.